Supervisor’s Training
Being a supervisor in cleaning industry is one of the most challenging jobs now a days. A supervisor is considered as the face of organization at the location, also supervisor is responsible for keeping the promises made to the clients, performances exceeding expectations, maintaining a workforce focused and result driven and also the first person in need at the building whether its building management or cleaning crew.
Following skills sets are required to become a successful supervisor and PGT aims to provide best training in following disciplines –
- Team Management
- Time Management
- Training Crew Members
- Counseling Crew Members
- Performance assessment
- Performance Management
- Implementing a Policy and Organize Activities
- Understanding of Commercial Cleaning and Residential Cleaning
- Assertive Communication
- Workforce Motivation
- Leadership
Apart from these mandatory skills PGT focuses to provide “essential work training” which is outlined below –
- Assigning the Work to the Employees.
- Handling Orders and Supplies
- Maintain & Improve optimum productivity.
- Prepare Work Orders
- Attendance & Payroll Activity
- Vendor Management
- Inspections and Reporting
- Non-Disciplinary Warning
- Disciplinary Actions
- Corrective Action Stretagies
- Overtime Rotation, Tracking & Management
- Proactive Approach
- Emergency Protocol
- Workplace Incident / Accident reporting